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Explore Our Terms Before You Open an Account

Our Terms and Conditions set out exactly what you agree to when you open an account at indodepo88 and use our lobby — from how your account is…

Account eligibility depends on local lawDANA, OVO, GoPay & QRIS accepted24/7 support availableIndonesian-language account flowTransparent dispute process
indodepo88 Explore Our Terms Before You Open an Account
REACH OUR TEAM

Open a Query With Our Support Desk

If any part of our Terms and Conditions raises a question for you — from withdrawal timelines to account suspension clauses — our support team handles policy queries every day of the week. You can reach us through live chat directly inside the platform, via email at [email protected], or through our Telegram channel. Response times for live chat average under three minutes during peak hours, including for players in Surabaya and other major Indonesian cities.

Team online

Live Chat

Available 24 hours a day, seven days a week from inside your account dashboard. Average wait time under three minutes for Terms-related queries during peak hours.

Email Support

Send detailed Terms and Conditions questions to [email protected]. We aim to respond within four hours; complex policy disputes receive a written reply within one business day.

Telegram Channel

Join our official Telegram channel for real-time announcements on Terms updates and policy changes. Direct message the support handle for account-specific clause questions.

ACCOUNT SECURITY & DATA

See How We Handle Your Account and Data

These six points cover how indodepo88 manages your personal data, account security, and your rights to request changes under our Terms and Conditions.

Data Retention

We retain your account data for the period required by applicable jurisdiction rules. You may request a copy of your stored data at any time by submitting a written request through live chat or email to [email protected].

Account Security

Your account is protected by two-factor authentication available via SMS or an authenticator app. Any suspicious login attempt triggers an automatic account review within 15 minutes of detection.

Cookie Policy

We use session cookies to maintain your lobby state and preference settings. You can manage or withdraw cookie consent through the settings panel in your account without affecting your ability to deposit via DANA or OVO.

Requesting Changes

To update registered details such as your email address or linked QRIS account, navigate to Account Settings and submit a verification request. Changes are processed within 24 hours after identity confirmation.

Dispute Resolution

Any dispute arising from these Terms is first handled through our internal review process. If unresolved within seven days, you may escalate by emailing our compliance desk with your account ID and a description of the issue.

Policy Contact

For formal Terms and Conditions correspondence, address written communications to our policy team via [email protected] with the subject line 'Policy Query'. We log every request and respond with a reference number.

Check Common Questions About Our Terms

These are the questions we receive most often about the indodepo88 Terms and Conditions. Each answer points to the specific clause or process that applies, so you can verify the detail in the full policy document without having to contact support first.

These terms apply to every person who opens an account and uses the indodepo88 platform, where local law permits. Eligibility for specific features and products depends on local law in your jurisdiction.

Yes. Section 4 of our Terms covers all four Indonesian payment methods — DANA, OVO, GoPay and QRIS. Each method has its own transaction limit and processing timeframe detailed in that section.

We post the updated version at this page address and display a notification banner inside your account dashboard. Continued use of the platform after the update date constitutes acceptance of the revised terms.

Upon account closure, your data is retained for the minimum period required by the applicable jurisdiction rules, then deleted. You may request a full data export before closing by contacting support at [email protected].

Submit your dispute via live chat or email with your account ID and the relevant transaction reference. Our internal review team responds within seven days; unresolved cases can be escalated to the compliance desk.

Account eligibility depends on local law in your region. We do not accept registrations from jurisdictions where access to this type of platform is not permitted. Full eligibility conditions are set out in Section 2 of the Terms.

Go to Account Settings in your dashboard and submit a change request with the required identity documents. We process verified corrections within 24 hours, including updates to linked GoPay or QRIS payment accounts.